Updating Your Information
Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date. If during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also periodically inquire of you whether your personal information is accurate and up-to-date.
Securing Personal Information
ADO takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:
- premises security;
- confidentiality policies as part of our professional obligations;
- deploying technological safeguards like security software and firewalls to prevent unauthorized computer access or “hacking”; and
internal password and security policies.
You should be aware that e-mail is not an entirely secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Accessing Personal Information
You may ask for access to personal information we hold about you.
Detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Your rights to access your personal information are not absolute. There are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so.
To help us make credit decisions about clients, to try to prevent fraud, and to check the identity of new clients, on occasion we may request information about you from the files of consumer reporting agencies.
Our website contains links to other sites, which are not governed by this Policy.
On our website, like most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web service. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.
Requests for Access
If you have any questions, or wish to access your personal information, please contact the lawyer with whom you normally deal or write to our Privacy Contact at:
Michael W. Gunsolus
Ayotte Dupuis O’Neill Professional Corporation
347 Charlotte St. W.
Peterborough, ON K9J 2W1
Tel: (705) 748 2325 Ext. 228
If you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at
112 Kent Street
Ottawa, Ontario, K1A 1H3